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Privacy Policy

Last updated: October 11, 2025

Summary
  • We collect account details you provide, wellness inputs you choose to store (e.g., conditions, allergies, supplements you track, your saved lists, and Research Monitor preferences), and technical data about how you use NutriGuide.
  • We use this data to run the app, personalize recommendations, improve quality, and keep the service secure.
  • We rely on trusted third-party service providers for infrastructure, analytics, AI processing, research and search, payments, and communications. We do not share your information for their marketing.
  • You can access, correct, export, or delete your data. You can also object to or restrict certain processing, subject to applicable law.
  • We implement technical and organizational safeguards but no method of transmission or storage is 100% secure.
  • We send transactional emails (e.g., verification, payment receipts, password resets). News updates and Research Monitor digests are optional and include unsubscribe controls.

Information we collect

Account and profile

When you create an account or update your profile, you may provide information such as your name, email address, and language preferences.

Wellness inputs you choose to store

NutriGuide can process wellness-related information that you choose to provide, including conditions, allergies, supplements you track, your saved supplement lists, and optional Research Monitor topics and email preferences. These data can be considered sensitive in some jurisdictions. Providing them is optional and you can delete them at any time.

Usage data

We collect information about your interactions with the app, such as search queries, pages viewed, device and browser type, language, and approximate location derived from IP address. We also collect diagnostic logs to maintain reliability and prevent abuse.

Authentication and security

We may process sign-in and security-related data such as OAuth provider identifiers (e.g., if you sign in with a provider), email verification and password reset tokens, and anti-bot verification responses used to protect the service.

Payment and subscriptions

If you purchase a plan, payments are processed by independent payment processors (Stripe). We do not store full payment card numbers. We receive limited information related to your subscription, such as transaction identifiers and plan status, to enable access and support.

Communications and preferences

We process your communication preferences (e.g., news updates opt-in) and the information necessary to deliver transactional messages (e.g., payment receipts, email verification, password resets) and optional Research Monitor digests. Unsubscribe links may use secure, hashed tokens.

Cookies and similar technologies

We use cookies and local storage to keep you signed in, remember preferences, cache certain results, and understand aggregate usage. We may also use anti-bot verification technologies to protect the service. You can control cookies through your browser settings; disabling some cookies may impact core functionality.

How we use information

  • Provide the service. Operate core features such as recommendations, interaction checks, and saved preferences.
  • Personalize and improve. Tailor content to your settings and improve quality and performance.
  • Research and development. Use aggregated or de-identified data to analyze trends and build better features.
  • Security and abuse prevention. Detect, prevent, and respond to fraud, spam, and misuse.
  • Compliance. Comply with legal obligations and enforce our terms.
If you are in the EEA/UK, our legal bases include performance of a contract (to provide the service), your consent (for optional features like storing wellness inputs), and our legitimate interests (e.g., to keep the service secure and improve it). Where required, we will ask for your consent and you can withdraw it at any time in settings or by contacting us.

Sharing and third parties

We share information only as needed to operate and improve NutriGuide, comply with the law, or protect rights. We do not sell personal information or allow third parties to use it for their own advertising.

  • Infrastructure and hosting providers to store and run our application.
  • Authentication and account services to manage sign-in and account security.
  • Analytics and error monitoring to understand product usage and maintain reliability.
  • AI service providers to transform inputs and generate structured summaries or insights from reputable sources, while keeping supplement names and enumerated fields standardized.
  • Research and search providers to surface references to scientific literature and public resources.
  • Payment processors (Stripe) to handle subscription purchases and manage billing.
  • Communication services to send transactional emails and support messages.

When we share data with service providers, they act under contracts that limit use of personal information to the services they perform for us and require appropriate security measures.

Cookies and local storage

We use the following categories:

  • Strictly necessary cookies for authentication and core functionality.
  • Functional cookies and local storage for preferences and caching recent results.
  • Analytics to understand aggregate usage and improve the experience.
  • Security/anti-bot to protect the service from abuse.

You can manage cookies in your browser settings. Note that blocking essential cookies may limit the service.

Data retention

We retain personal information for as long as necessary to provide NutriGuide and for other legitimate purposes such as security, backups, and compliance. We determine retention based on the type of data, the nature of our relationship with you, and legal requirements.

Local caches on your device may have their own time-to-live. You can clear them at any time from your browser settings.

To improve performance, we may also store temporary, derived results on our servers with limited time-to-live and periodic pruning.

If you close your account or ask us to delete your data, we will take reasonable steps to delete or de-identify personal information, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, accounting).

Your rights

  • Access your personal information and receive a copy.
  • Correct inaccurate or incomplete data.
  • Delete your information or request we restrict processing.
  • Object to processing based on legitimate interests.
  • Data portability where technically feasible.
  • Withdraw consent where processing is based on consent.

These rights may vary by jurisdiction. We will respond to requests as required by applicable law. We may ask you to verify your identity to help protect your account.

Security

We use technical and organizational measures designed to protect personal information. Despite these safeguards, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

International data transfers

We may process and store information in countries other than your own. When we transfer personal information across borders, we rely on appropriate safeguards consistent with applicable law (for example, standard contractual clauses) and require our service providers to do the same.

Children

NutriGuide is not directed to children and should not be used by individuals under the age of 16 (or the age required by your local law). If you believe a child provided personal information to us, please contact us so we can take appropriate action.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date at the top. If changes materially affect your rights, we will provide additional notice as required by law.

Contact us

Questions or requests about this Privacy Policy can be sent to our support team at support@nutri-guide.com.